Frequently asked questions
Loyalty Program & Bonus offers
How to become a loyal investor?
- You have to be a member of Crowdpear for more than 90 days.
- In your active investment portfolio, you have to have 10 000 Eur or more.
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What loyalty categories are there?
Silver
An active investment portfolio from 10 000 Eur will grant you an additional interest bonus of +0.5% for your future investments.
Gold
An active investment portfolio from 25 000 Eur will grant you an additional interest bonus of +0.75% for your future investments.
Platinum
An active investment portfolio from 40 000 Eur will grant you an additional interest bonus of +1% for your future investments.
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Can I skip a loyalty category and go straight to Gold/Platinum?
Yes, you can. The first upgrade to a loyalty category happens within 1-2 days after the 90 days period ends (to become a loyal investor, you have to be a Crowdpear customer for at least 90 days and have more than 10 000 Eur in your portfolio).
Later, calculations happen on the last days of each month, and the updates appear on the first days of each new month. You can check your loyalty status change in the ‘Settings’ -> ‘Reward programs’ -> ‘Loyalty program’ -> ‘Your Loyalty status’.
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My account balance reached 10 000/25 000/40 000 Eur, but I did not get the Silver/Gold/Platinum category. Why?
Either your 90 days period as a Crowdpear customer has not passed yet, or you have added funds after the calculations already happened. Let us remind you that calculations happen on the very last days of each month, and the updates appear on the very first days of each new month.
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What defines an active investment portfolio?
The active investment portfolio is your investments and your current balance summed. For example, if you have 9 000 Eur invested and 1 500 Eur available, your active investment portfolio would account for 10 500 Eur.
When calculations for a possible upgrade to a loyalty category would happen, you would be included in the Silver loyalty category. An additional interest bonus of +0.5% would automatically be applied to all your new investments.
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How will an additional interest bonus count for my future investments?
Once you become a loyal investor, an additional bonus of +0.5%, 0.75%, or 1% (depending on the loyalty category), will be automatically applied to all your new investments. Please note that the bonus does not apply to previously completed investments.
To check if the bonus was applied, go to ‘My investments’, choose a specific loan, check its interest rate, then open loan details, where you will see the initial loan interest rate, then compare if an additional bonus, depending on your loyalty category, was applied.
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How often do the loyalty program updates appear?
The first upgrade to a loyalty category happens within 1-2 days after the 90 days period ends (to become a loyal investor, you have to be a Crowdpear customer for at least 90 days and have more than 10 000 Eur in your portfolio).
Later, calculations happen on the last days of each month, and the updates appear on the first days of each new month. You can check your loyalty status change in the ‘Settings’ -> ‘Reward programs’ -> ‘Loyalty program’ -> ‘Your Loyalty status’.
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What perks do I get by becoming a loyal investor?
Depending on your active investment portfolio size, you are assigned to a loyalty category which gives you an additional interest bonus of +0.5%, 0.75%, or 1%, for all your future investments. Your return depends on which: Silver, Gold, or Platinum, category you have.
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Who can get the Welcome bonus?
All newly joined investors can receive the Welcome bonus. To have the additional interest rate applied to your investments, you have to:
- Create your Crowdpear account.
- Verify your identity.
- Provide information about your tax residency.
- Fill out the ‘Investor Questionnaire’, deposit and invest at least 100 Eur within 30 days after the registration.
- An extra +0.5% interest rate will be applied for all investments done within 90 days after the registration.
Please note that the offer is valid until the 31st of December, 2023 (the term of the offer may be extended).
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How to check if the Welcome bonus has been applied?
Go to ‘My investments’, choose a specific loan, check its interest rate, then open loan details, where you will see the initial loan interest rate, then compare if an additional Welcome bonus of +0.5% has been applied.
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How does the Invite a friend program work?
Invite your friend to invest at least 300 Eur on the Crowdpear platform and get a 15 Eur bonus each. There is no limit to the invitations. More registrations = more bonuses.
Important to note:
- 300 Eur can be a total of several investments or an amount invested in one project.
- The referral link/code must be used when registering, as it cannot be applied afterward.
- Investments must be confirmed within 60 days from successful registration to receive the bonus.
The offer is valid from the 1st of January, 2023, to the 31st of December, 2023.
For more information, refer to the Terms and Conditions of the Invite a friend program.
Income tax on bonuses received is applied to Lithuanian tax residents only. Read more here.