Frequently asked questions

Deposits & Withdrawals

When and how can I withdraw my funds?

You can withdraw your uninvested funds that are listed in your investor profile as ‘Available for investment’ amount.

To withdraw your inactive funds, you have to go to the ‘Deposit/Withdraw’ -> ‘Withdraw’ section on your profile, insert the required amount to be withdrawn, select your bank account to which funds will be transferred, and confirm the request by pressing ‘Withdraw funds’:

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    How to add a new bank account for money withdrawal?

    To add a new bank/payment provider account to which you want to withdraw your money, you have to transfer at least 0.01 Eur from your new account to your Crowdpear account. All bank/payment provider accounts used to transfer money to Crowdpear will be registered on your profile, and you will be able to choose from any of these accounts when requesting a withdrawal.

    If you need any of the assigned bank accounts to be removed from your profile, please contact our Client Support.

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      Is there a limit or fee for a withdrawal?

      Crowdpear does not apply any deposit or withdrawal fees. Please note that your bank/payment provider may only charge you.

      Funds can be withdrawn to the bank account from which the deposit was completed. The minimum withdrawal amount should be not less than 1 Eur.

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        How fast will I receive my withdrawal?

        Withdrawal requests are processed on the same (or next available) business day. It might take up to 2 working days for funds to reach your bank/payment provider account, it mostly depends on the bank/payment provider.

        Note that withdrawals initiated to newly added bank accounts require additional verification and may be processed only after 3 business days. In case you need to withdraw funds to the newly added bank account sooner, please contact our Client Support.

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          How to add funds to my account?

          Bank transfer information can be found in your account’s ‘Deposit/Withdraw’ -> ‘Deposit’ section. It is highly recommended to include your investor ID in the payment details of your bank transfer.

          We accept only SEPA (Single Euro Payment Area) payments in Euro currency. Swift payments and payments via credit/debit cards are not accepted, as it has to be a wire transfer.

          Please note that the bank system can recognize the complete name of the payer, therefore, the deposit shall be recognized and accepted even without the investor account number included in the payment details.

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            Can I deposit to another investor’s account?

            No, deposits are accepted only from your personal bank account to your personal Crowdpear account. If the deposit is confirmed from someone else’s bank/payment provider account, it will be declined and returned.

            If you have a joint bank account, a statement or another valid bank document will be needed as proof.

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              Is there a limit or fee for a deposit?

              Crowdpear does not apply any deposit or withdrawal fees. You may only be charged by your bank/payment provider. There is no limit on the number or the amount of deposits.

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                What currencies are accepted?

                Euro is the only currency accepted on the Crowdpear platform.

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                  Can I add another bank account?

                  Yes, there is no limit for additional bank accounts, as long as they are your personal bank/payment provider accounts. To add a new account, you have to transfer at least 0.01 Eur to your Crowdpear account. There is no way to add it manually.

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                    How fast will funds reach my Crowdpear account?

                    It might take up to 2 working days for funds to arrive to your Crowdpear account.

                    If you can’t see the deposit in your account within two working days, please contact our Client Support with a copy of a bank transfer.

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