The only documents accepted for the verification are a passport or a national ID card. Other documents, such as driver’s license, residence permit, etc., are not accepted and will be declined.

The document must be valid, not tampered with, and not covered with any stickers. Your picture, name, surname, and other information on the document must be clear and readable.

Please note that if the document used for account verification expires, you will be required to complete the re-verification process with a newly issued document to continue using the platform smoothly. In such cases, kindly contact Client Support for assistance.